Waterjet Controller Not Working? Here’s How One Shop Got Back Up in 6 Weeks

When Advanced Machine & Tool found their Flow A-Series waterjet controller not working just weeks before a high-priority job. Production was at a standstill & the clock was ticking. Every hour of downtime meant missed deadlines, idle operators, and the very real risk of losing a major customer. They didn’t have time to wait months for OEM support or gamble on a patchwork fix that might not hold up. They needed a fast, proven solution that would get their waterjet back into production and running reliably without setbacks or surprises. If they couldn’t get the machine up and running quickly, the job and the revenue would be lost, and they may not ever see that customer again.

When Your Machine’s Down, So Is Your Bottom Line
In any manufacturing shop, there’s no such thing as “we’ll get to it next week.” A waterjet controller not working doesn’t just collect dust, it bleeds money. Every hour offline meant lost production, missed deadlines, and unsatisfied customers. Advanced Machine & Tool needed a solution that didn’t involve waiting months for someone to respond. They had also reached out to the original equipment manufacturer in hopes of having options to choose from. Once the OEM learned of MachMotion’s strong 6-week proposal, the OEM actually refused to provide a quote!

The Turning Point: MachMotion’s Fast-Track Retrofit
MachMotion didn’t flinch, committed to Advanced Machine & Tool’s schedule, and delivered:

• On-site machine inspection prior to install
• Complete turnkey CNC control upgrade on their Flow A-Series Waterjet
• Rapid 6-week turnaround from order to full install
• No surprises
• No setbacks
• Competent quality performance

The Result: Back in Production Without a Hitch
In exactly six weeks after the order, Advanced Machine & Tool’s waterjet was cutting parts like new. No production delays. No babysitting machine operations. Just a solid upgrade with U.S.-based support standing behind it.

If your machine is down, you’re on the clock! . Don’t gamble with your production. Partner with the proven experience that will get you up and running before the time runs out on your business and your customer commitments. Check out more about our waterjet upgrades here.