Technical Contact

Technical Contact

We do our best to answer your questions and resolve your problems in a timely manner. Our goal is to return a call or email within 4 business hours, but it is often much sooner!

For inquiries about new control sales, please email [email protected] or ask for sales when calling in.


Support Hours: Monday – Friday 8:30 AM to 4:30 PM CST.


14518 County Road 7240
Newburg, MO 65550 USA


Holiday Closures:

  • New Year’s Day*
  • Memorial Day
  • Independence Day*
  • Labor Day
  • Thanksgiving
  • Christmas*


Additional 2020 Closures:

  • November 29
  • December 24 – December 31


*NOTE: If a holiday falls on a Saturday, then we will be closed the Friday before. If the holiday is on a Sunday, we will be closed the Monday after.

Complete the form below to contact our support team. A ticket will automatically be created when you send the form and one of our techs will contact you as quickly as possible.


Depending on your request, the support tech may reply through email. If you need a return call instead, please state that in the details field.


All fields required

    Do you have a MachMotion Control?

    Do you have a Mach3 or Mach4?:

    How urgent is your Enquiry?

    Your Name:
    Your Email:
    Your Phone Number:

    Your Message: